Payments
Refund Policy
Refund eligibility depends on the service purchased, the work already completed and any third-party payment rules disclosed for that request.
Last updated: 20 September 2026
Assistance fees
Contact us promptly if you wish to cancel a service. We assess each request against the agreed scope and the preparation, review, appointment or submission work already completed.
Government fees
Fees paid to governments, embassies, consulates or immigration authorities are controlled by those authorities and are generally outside Visadesk Global LLP's control.
Third-party charges
Application-centre, courier, insurance, translation, booking and other third-party charges are subject to the provider's own cancellation and refund terms.
Visa outcomes
A refusal, delay, shortened validity or entry decision does not by itself make completed professional assistance refundable because those decisions are made by the relevant authorities.
Requesting a review
Email info@visadeskglobal.com with your name, contact number and service details. The team will review the work completed and explain the applicable outcome.
